Customer Advisory

As a valued customer of Clearline Loans, we take the security of your information very seriously. Clearline Loans has a long standing reputation, for high confidentially, integrity, and security. We use advanced online security and encryption measures to ensure the safety and integrity of your personal and financial information when applying for a loan from us. For more information on how we safeguard your data, please see our privacy policy

Have you been called by someone claiming you have defaulted on a loan and will face criminal prosecution unless you immediately wire them the money? It is probably a scam. Have you been called by someone claiming you have been pre-approved for a loan and all you have to do is send $150-300 for a processing fee? It is a scam. We do not conduct transactions over the phone. Here's what to do: If you receive a suspicious telephone call:

  • Ask the caller to provide their name, company name, address, phone number, and official documentation verifying the debt.
  • Don't provide or confirm any bank account, credit card, social security number or other personal information over the phone.
  • Please report suspicious calls to our Customer Comment Line at (888) 542-1015 and to your local law enforcement.

Tips to avoid becoming a victim of this scam:

  • Never give your Social Security number or personal information of any kind over the telephone or online unless you initiate the contact.
  • Be suspicious of any e-mail with urgent requests for personal financial information. The e-mail may include upsetting or exciting but false statements to get you to react immediately.
  • Avoid filling out forms in e-mail messages that request personal information.
  • Ensure that your browser is up-to-date and security patches have been applied.
  • Check your bank, credit, and debit card statements regularly to make sure that there are no unauthorized transactions. If anything looks suspicious, contact your bank and all card issuers.
  • When you contact companies, use numbers provided on the back of cards or statements

Source: http://www.fbi.gov/news/pressrel/press-releases/paydayloanscam_120710